FAQs - Frequently Asked Questions

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FAQs Topics

Click on the topics below to get answers and assistance to some of the most frequently asked questions.

TextMyGov

You can also text the city to find information and report issues!  You can use your mobile phone's text messaging service to quickly report issues and find information on the go.  Get started by texting Hi or any of the other key words to: 510-903-4NWK (4659).  Click Here for a listing of additional key words.  Learn more:  TextMyGov.

City Hall/Police Department Hours

City Hall/Police Department hours - with the exception of emergency services, call 9-1-1 if you need emergency police services.

City Hall is open Monday - Friday (except for every other Friday when City Hall is closed)  Appointments are required from 2pm - 5pm.  The Police Department lobby is open Mon-Fri, 8am - 4pm.  Police Dispatch can be reached via intercom located outside the Police building during off hours.  The City continues to offer online and phone service. 

TOPICS:

Business License / Dog License
Business Questions
City Council, Planning Commission, and Other Meetings
Complaints
Disasters / Earthquake
Employment - Classifications/Benefits/Jobs
Garbage
Payments
Permits & Licenses
Police
Property
Records / Reports
Recreation
Senior Citizen Services
Utility Users Tax (UUT)
Who is ACFD?